Meraki runs as long as the license does. We keep track of both.
Cisco Meraki is managed entirely from Cisco's cloud dashboard, and every device runs on a license. That makes it easy to manage across locations, and easy to get caught out when a renewal date slips by. CTS installs, configures and remotely manages Meraki security appliances, switches and access points for Pittsburgh-area businesses, and handles licensing so a lapsed renewal never takes your network down.
Hardware, dashboard and licenses
Everything a Meraki network needs, handled by one provider.
Installation
We claim the hardware into your organization, mount and cable it, and bring each site online: the MX security appliance, MS switches and MR access points.
- MX security appliance at the edge
- MS switches and PoE for phones and cameras
- MR access points placed for coverage
- Devices claimed into your own organization
Configuration
Meraki's strength is policy you set once and apply everywhere. We build the networks, rules and filters, then copy them to each location.
- VLANs and group policies by device type
- Content filtering and threat protection
- Auto VPN between your locations
- Client VPN for remote staff
Remote Management
We work in your dashboard as a named admin. Changes, troubleshooting and firmware scheduling happen remotely, and the dashboard's alerts reach you and us.
- Named admin access to your organization
- Firmware upgrades scheduled after hours
- Dashboard alerts sent to you and to us
- Change history you can read
Licensing
Every Meraki device needs an active license. We track your expiration dates, quote renewals well ahead, and add licenses when you add hardware.
- Expiration dates tracked for you
- Renewals quoted well before they lapse
- Licenses added with new hardware
- Security tier reviewed at each renewal
Three Meraki situations we sort out
The license is about to lapse
When Meraki licenses expire and the grace period runs out, the devices stop passing traffic. We find the dates in your dashboard, line up the renewal, and put the next one on our calendar so it doesn't come down to the last week again.
Inherited from the last IT company
The previous provider still controls the organization, or the only admin login is theirs. We get the business set up as the organization's owner, add named admins, and document what's configured.
Opening a second location
A new office or shop gets the same rules as the first. We ship and claim the hardware, copy the networks and policies, and link the sites with Auto VPN, so the shared printer and files just work.
What owners ask us first
What happens if our Meraki license expires?
Meraki gives a grace period after licenses expire. After that, the devices stop passing traffic until the licenses are renewed. We track your dates so a renewal is quoted and in place long before that point.
Do we have to buy hardware and licenses through you?
No. We can source hardware and renewals for you, or manage the licenses you already have. Either way, the organization and its licenses stay in your name.
Meraki or UniFi?
Meraki costs more and needs licenses, but gives you Cisco's support, deep multi-site policy and one dashboard for every location. UniFi has no license fees and suits most single-office setups. We support both and will tell you which one fits.
Know when every Meraki license renews, before it matters.
Book a 30-minute call and tell us what you're running. We serve Pittsburgh and the surrounding region on site, and manage networks remotely. Cisco Meraki support is part of our managed IT services. We also support Ubiquiti UniFi and eero.
Cisco and Cisco Meraki are trademarks of Cisco Systems, Inc. Caruso Tech Services is an independent IT provider and is not affiliated with, authorized by or endorsed by Cisco.