Simplifying technology and systems with reliable managed IT services.
We keep your business secure, connected, and running smoothly.
At Caruso Tech Services, our mission is to empower businesses and homeowners with reliable managed IT services. We strive to simplify technology and ensure that our clients stay secure in an ever-evolving digital landscape.
We focus on outcomes, not jargon. Your success is the metric that matters.
Every business and homeowner has unique needs — we tailor every solution.
As technology changes, so do we — keeping you ahead of the curve.
From endpoints to the cloud — we cover every layer of your technology stack.
From help desk to hardware, we manage every layer of your technology — proactively monitoring, securing, and supporting your business so you can focus on running it.
Fast, friendly support when you need it. Our help desk team resolves issues remotely so your team stays productive with minimal disruption — no waiting around for a technician to show up.
Manage all your devices and endpoints in one place, and ensure they are secure, up-to-date, and compliant with your IT needs.
Keep your network running smoothly and optimize performance with real-time monitoring, reporting, and analysis of all network components.
Protect your business from modern threats with a layered security approach. We monitor, detect, and respond to threats before they become breaches — keeping your data and reputation safe.
Protect your business and assets with advanced physical security systems — from cameras to access control — all professionally installed and managed.
Enjoy reliable and high-quality voice communication for your business with enterprise features at an affordable price.
Some problems require hands-on attention. Our Pittsburgh-based technicians come to you for hardware installs, office setups, infrastructure work, and anything that can't be solved remotely.
Stop hunting for hardware and software on your own. We source, configure, and deliver the right equipment for your business — leveraging vendor relationships to get you better pricing, faster delivery, and gear that actually fits your environment.
We migrate, manage, and protect your cloud environment — from email and file storage to backup and disaster recovery — so your team stays connected and your data stays safe.
Seamless setup, migration, and ongoing support for Microsoft 365. Email, Teams, SharePoint, and OneDrive — configured and secured.
Full-service deployment and support for Google Workspace. We handle account setup, security policies, migrations, and user training.
Centralize your data with secure, scalable cloud storage. Keep files accessible, backed up, and protected — wherever your team works.
Reliable cloud-based backup to protect your business from data loss. Encrypted backups and tested recovery plans so your data is always safe and restorable when it matters most.
Email is the #1 attack vector for businesses. We layer advanced email security on top of your existing platform — blocking phishing, malware, spoofing, and spam before it ever reaches your inbox.
AI isn't just a trend — it's a fundamental shift in how businesses operate. CTS helps you cut through the hype and implement AI solutions that deliver real, measurable results for your specific business. Whether you're just getting started or ready to go deep, we meet you where you are.
Not sure where to start with AI? We assess your business, identify the highest-value opportunities, and build a clear roadmap — so you invest in AI that actually moves the needle.
Deploy intelligent AI agents that handle repetitive tasks, respond to customers, process data, and make decisions — 24/7 without fatigue. Free your team to focus on the work that actually needs a human.
Generic AI tools have limits. We build custom AI models, fine-tune large language models on your data, and create proprietary solutions that give you a true competitive edge — not something your competitors can just buy off the shelf.
Your data is one of your most valuable assets — but only if you can use it. We build the pipelines, dashboards, and predictive models that turn raw data into decisions you can act on today.
Meet customers where they are — instantly. We deploy AI that handles inquiries, qualifies leads, books appointments, and resolves support tickets around the clock, giving your customers a better experience without adding headcount.
The threat landscape moves fast — AI helps you move faster. We implement AI-driven security tools that detect anomalies, predict attacks, and respond to incidents in real time, before damage is done.
We design, build, host, and optimize websites that look incredible, load fast, and actually rank on Google. From brand-new builds to redesigns and ongoing SEO, CTS handles the full lifecycle of your web presence.
Modern, responsive websites built to convert visitors into customers. We handle everything from concept and wireframing to pixel-perfect development — creating sites that look stunning on every device and reflect your brand perfectly.
Reliable, secure hosting with proactive maintenance so your site is always fast, always up, and always protected. We handle updates, backups, SSL certificates, and performance monitoring — so you never have to think about it.
Get found by the people searching for your services. We implement technical SEO, local SEO, content strategy, and performance optimization so your business ranks higher on Google — driving organic traffic that converts.
Outdated site dragging down your business? We redesign and migrate existing websites — preserving your SEO value and content while giving you a modern, high-performance site that reflects where your business is today.
A beautiful website means nothing if it doesn't perform. We set up tracking, analyze user behavior, and optimize your site for conversions — turning more visitors into leads, calls, and paying customers.
Fresh, relevant content is the engine that drives SEO and keeps visitors coming back. We write, publish, and manage blog content and website copy that positions you as an authority in your industry.
Great technology alone doesn't build great businesses — strategy does. CTS helps you modernize operations, build custom software, and create an IT roadmap that keeps your organization lean, competitive, and future-ready.
Move beyond legacy systems and manual processes. We design and execute a full digital transformation roadmap — modernizing your operations, culture, and technology stack so your business can scale with confidence.
Off-the-shelf software rarely fits perfectly. We design and build custom applications tailored exactly to your business needs — from internal tools and dashboards to customer-facing portals and mobile apps.
Stop reacting to technology problems and start leading with a plan. We align your IT investments with your business goals, building a clear, prioritized roadmap that keeps your operations lean, secure, and future-ready.
Not sure what you need? We'll help you figure it out.
Talk to an Expert"Caruso Tech Services completely transformed our office network. Everything runs faster, our data is properly backed up, and we finally feel secure. They explained everything clearly and never made us feel rushed."
"We migrated our entire team to Microsoft 365 with zero downtime. Dominick handled everything — from setup to training — and our team was up and running by Monday morning. Couldn't ask for better service."
"The security camera and access control system they installed for our building is exactly what we needed. Professional installation, clean work, and they walked us through how to use everything. Highly recommend."
If you don't see your question here, just give us a call — we're happy to talk through anything.
Yes — we support Windows, macOS, iOS, and Android devices. Whether your team runs all-Mac or a mixed environment, we can manage it all from a single platform.
For critical issues, we aim to respond within 1 hour. Standard support requests are typically addressed within 4 business hours. We offer priority response tiers for clients who need faster SLAs.
We offer both month-to-month and annual agreements. Annual plans come with better pricing, but we never lock you in if the relationship isn't working. Our goal is to earn your business every month.
We're based in Pittsburgh, PA and serve businesses throughout the greater Pittsburgh metro area and surrounding regions. Remote support and cloud services are available nationwide.
We specialize in small to mid-sized businesses — typically 1 to 100 employees — as well as homeowners. We believe small businesses deserve enterprise-quality IT, and we deliver it at a price that makes sense.
Our managed services plans typically include 24/7 monitoring, remote help desk support, patch management, endpoint protection, and regular reporting. Every plan is scoped to your specific environment — we don't do one-size-fits-all.
Break/fix means you call someone after something breaks. Managed IT is proactive — we monitor your systems around the clock, catch problems before they become outages, and keep everything updated and secure. Most clients find managed IT is actually cheaper than recurring emergency calls.
Absolutely. We handle cloud migrations of all sizes — from moving email to Microsoft 365 or Google Workspace, to migrating servers and file storage to the cloud. We plan the migration carefully to minimize downtime and disruption.
Yes. Human error is behind the majority of breaches. We offer phishing simulation campaigns and security awareness training to help your team recognize and avoid threats — turning your employees from a liability into a line of defense.
Easy — fill out the contact form below or give us a call at (412) 307-8313. We'll schedule a free discovery call, learn about your environment and goals, and put together a recommendation with no pressure and no obligation.
We know that every client has unique IT service needs. Send us a message and we'll get back to you promptly.