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Privacy Policy

Last Updated: June 26, 2026

Caruso Tech Services ("CTS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.CarusoTechServices.com or use our services.

1. Information We Collect

Personal Information: When you fill out a contact form, chat with us, or request services, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content and file attachments

Automatically Collected Information: When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and operating system

Client Billing Information: When you become a paying client of CTS, additional information is collected and processed to provide invoiced services. This includes:

  • Business name and billing address
  • Billing contact name and email
  • Payment method details (collected and stored by our payment processor; CTS does not store full card numbers, security codes, or expiration dates on its own systems)
  • Invoice line items, service agreements, and payment history

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver the IT services you request
  • Send promotional communications (only with your consent)
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Protect against fraudulent or unauthorized activity

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our site
  • Marketing cookies: Used to deliver relevant advertisements (only with consent)

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email platforms, analytics tools)
  • Legal requirements: When required by law, subpoena, or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services and Subprocessors

To deliver our services, CTS uses a small set of third-party providers that process information on our behalf or that you may interact with through our website. We have no control over the privacy practices of these third parties, but we select providers that maintain industry-standard security and compliance frameworks. This includes:

  • Stripe, Inc. (payment processing): All client payments and recurring billing transactions are processed through Stripe. Stripe collects card and ACH details directly through its PCI-DSS Level 1 compliant infrastructure. Saved payment methods used for recurring billing are tokenized and stored by Stripe, not by CTS. Stripe's handling of your payment data is governed by Stripe's Privacy Policy.
  • Intuit Inc. / QuickBooks Online (invoicing and accounting): CTS uses QuickBooks Online to issue invoices, track payments, and maintain financial and tax records for our clients. Customer billing data, including business name, billing contacts, addresses, invoice line items, and payment history, is stored within QuickBooks Online. Intuit acts as a data processor on our behalf for this purpose. Intuit's handling of this data is governed by Intuit's Privacy Statement.
  • Google reCAPTCHA (form spam protection; subject to Google's Privacy Policy and Terms of Service)
  • Google Analytics and Google Business Profile (website analytics and public review listings)

For a complete list of subprocessors used in delivering managed services to active clients, please contact us at Info@CarusoTechServices.com.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: